"An AR mobile app providing an immersive
and instructional product experience."
Case Study
Challenge
When businesses launch new products in the market, they spend millions of dollars on bulky user manuals that are rarely used by consumers who prefer to call service desks for support at the touch of a button. This, in turn, leads to high customer support call volume.
Solution
To replace traditional user manuals, VDart Digital developed an augmented reality mobile app using ARkit, Unity, Vuforia, and ARCore. This app enables customers to get an immersive experience of the product through any smartphone or tablet by simply using the app and pointing it towards the product for instant help and support.
Results
- Reduction in “How to” call volumes
- Savings on print cost
- Boosts brand value by creating a unique positive experience for customers
